FREQUENTLY ASKED QUESTIONS:
Please read the text below that you
may already have quick reply.
Q1: What is the composition
of your product ?
We always have compound of Lactose
and Natamycin in our
stock. Other carriers like Glicose, Dextrose and NaCl is available upon request.
Q2: What is the product's country of origin?
We buy some of the raw materials
from EU and some of them from
Turkish suppliers. We use pharma
grade lactose from a Turkish supplier.
Q3: What payment options you have?
We accept Paypal and 2Checkout
payments for the orders below 5 Kg.
For above quantities we accept Wire
transfer, Cash payment at our office
and Western Union.
Q4: What is the min. order quantity?
There is no minimum quantity limit. We can even deliver 100 gr.
Q5: Do you provide free sample?
Yes. 100 gr sample is free.
We only charge fixed rate of 75$ for
courier fee. We accept Paypal.
Q6: Are you manufacturing company or marketing company?
We are both. We buy raw materials, we produce and we sell it.
There are times our manufacturing
fully booked and we buy from
competitors not to interrupt our
client's business.
Q7:
What shipment type is provided?
We ship worldwide via Airway for the
small quantities. We deliver via Seaway and Land transport
for the amounts more than 100 kg.
(We provide CIF delivery to our neighborhood countries like Iran, Syria, Iraq,
Jordan, Lebanon, Georgina,
Azerbaijan etc. via land transport
)
Q8:
What international certificates you
have?
Our company is recently set up and
we will apply to sort of
certificates as soon as possible.
This doesn't mean our product
quality is not
good enough. Everybody has a beginning.
Q9: Are
you looking for distributors?
Absolutely we are. Especially in
Africa and South America since
natamycin widely used in these
countries.
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